The Company values stakeholder communication, recognizing the significant role each stakeholder plays in achieving organizational objectives. By engaging with stakeholders' feedback, it helps to paint a clear vision and identify the various roles. The company should assume across different levels to promote sustainable strategies and create shared value. Through stakeholder engagement, it filters out key topics with risks, opportunities, and significant impacts, allowing management to allocate resources effectively under constraints, and to plan short, medium, and long-term sustainable development strategies while transparently disclosing both positive and negative information.
Identification and Communication with Stakeholders
The Company references the five principles of the AA1000 Stakeholder Engagement Standard (SES)—Dependency, Responsibility, Influence, Diverse Perspectives, and Tension—and adheres to the GRI Standards 2021 update to include individuals or groups that may be affected by sustainability topics within the identification scope. For 2025, after internally reviewing the overall operating environment and stakeholder categories, it was confirmed that the current engagement framework remains highly representative and appropriate. Therefore, the Company continues the identification results from the previous year, maintaining seven major stakeholder groups: Employees, Customers, Shareholders/Investors, Business Partners, Financial Institutions, Communities, and Government Agencies. We are dedicated to gaining deep insights into the expectations and needs of all parties through diversified communication channels, serving as the core foundation for driving sustainable development.
Stakeholders | Communication Channels & Frequency | Engagement Results (2025) |
Employee | - Labor-Management Meetings: Quarterly
- New Employee & Senior Executive Seminars: 3 times/year
- Union Meetings: Every 2 months
- Occupational Safety and Health Committee: Quarterly
- Employee Welfare Committee: Quarterly
- Employee Seminars at All Levels: Irregular
- SEEC Internal Publications: Quarterly
- HR Mailbox & Grievance Mechanism: Real-time
| - 4 Labor-Management Meetings
- 2 New Employee & Senior Executive Seminars
- 6 Union Meetings
- 4 Occupational Safety and Health Committee meetings
- 4 Employee Welfare Committee meetings
|
Customers | - On-site Customer Audits: Irregular
- Customer Visits: Irregular
- Promotional Activities: Irregular
- Domestic and Overseas Exhibitions: Irregular
- Customer Satisfaction Survey: Annually
- Overseas Customer Supplier Conferences: Twice/year
- Video/Telephone Conferences: Irregular
- Customer Service / After-Sales Service Hotline: Real-time
- Official Website & Media: Updated as needed
| - 14 On-site Customer Audits
- 119 Customer Visits
- 61 Promotional Activities
- 18 Domestic and Overseas Exhibitions
- Average Customer Satisfaction Score: 4.52
- Participated in 2 Overseas Customer Supplier Conferences
|
Shareholders/Investors | - Shareholders' Meeting: Annually
- Investor Conference: At least once/year
- Annual Report: Annually
- Market Observation Post System (MOPS): Real-time
- Investor Relations Section on Company Website: Real-time
| - Annual Shareholders' Meeting held on June 17, 2025
- Investor Conference held on August 27, 2025
- Timely disclosure of revenues, financial reports, and material information on MOPS
|
Business Partners | - New Supplier Assessment: Irregular
- Annual Supplier Evaluation: Annually
- Supplier Audit / Guidance: Irregular
- Supplier Coaching: As needed
- Distributor Seminars and Training: Irregular
- Electrical Engineers Seminars: Irregular
- SEEC Supply Chain Alliance Conference: Annually
- Supplier Enhancement Education & Training: 2–3 times/year
| - Evaluated 41 new suppliers with a 100% pass rate
- Conducted annual evaluation of 30 suppliers with a 100% pass rate
- Executed irregular supplier audits/guidance for 54 suppliers across 94 sessions
- 4 Board of Directors/Supervisors exchanges with the Heavy Electric Cooperation Association
- 5 sessions of the Hsinfeng Plant Supply Chain Networking Conference
- Supply Chain Carbon Footprint Inventory Educational Training: 43 participating companies
|
Financial Institutions | - Investor Conference: At least once/year
- Corporate Interview Meetings: Irregular
- Financial Institution Seminars: Irregular
| - Investor Conference held on August 27, 2025
- Participated in 6 briefing sessions organized by TWSE, totaling 27.5 person-hours
|
Communities | - Industrial Park Service Centers: Irregular
- Industrial Park Mutual Aid Defense: Quarterly
- Volunteer / Charitable Activities: Irregular
- Local Cultural and Art Activities: Irregular
- Telephone / Grievance Hotline: Real-time
- Communication Mailbox on Company Website: Real-time
| - 4 Industrial Park Mutual Aid Defense sessions
- Long-term adoption and maintenance of landscaping at De-Xing Park, with 2025 flower/grass trimming and maintenance expenses totaling approx. NT$ 266,000
- Robot Square maintenance expenses totaling approx. NT$ 60,000, covering main body washing, repaint repair, floor tile and drain cover maintenance
|
GovernmentAgencies | - Government Agency Seminars / Training Courses: Irregular
- Official Document Exchanges: Irregular
| - Processed and signed off on 1,605 official documents in accordance with procedures
- Corporate Governance Evaluation ranking: Top 36%–50%
- Participated in 3 Stock Affairs Networking Seminars
- All non-compliance incidents were rectified according to regulations and fines paid in full (for details, please refer to Section 2.3 Integrity Management)
|
Contact：Sustainable Development Division ESG@seec.com.tw
