Stakeholder Engagement
The Company values stakeholder communication, recognizing the significant role each stakeholder plays in achieving organizational objectives. By engaging with stakeholders' feedback, it helps to paint a clear vision and identify the various roles. The company should assume across different levels to promote sustainable strategies and create shared value. Through stakeholder engagement, it filters out key topics with risks, opportunities, and significant impacts, allowing management to allocate resources effectively under constraints, and to plan short, medium, and long-term sustainable development strategies while transparently disclosing both positive and negative information.
Identification and Communication with Stakeholders
The Company references the AA1000 Stakeholder Engagement Standards (SES), specifically the five principles of Relevance, Accountability, Influence, Diversity of Perspectives, and Tension to identify stakeholders who have significant impact on SEEC. Simultaneously, the Company adheres to the stakeholder definitions outlined in the GRI Standards (2021). The Company assesses individuals or groups potentially affected by each sustainability issue and categorize the stakeholder groups for 2023 based on their level of impact. These groups include: employees, customers, shareholders/investors, business partners (suppliers, distributors, contractors, etc.), financial institutions, communities (non-governmental organizations, non-profits, vulnerable groups), and government agencies. The Company engages with these stakeholders through diverse channels to understand their expectations.
To ensure the implementation and achievement of key issues, the Company's ESG Report Preparation Team holds regular project meetings, consolidates stakeholder engagement results from various departments, and sustainability discussion recommendations. Annually, these are reported and confirmed to the board of directors. The communication status with stakeholders in 2022 was reported to the board on August 8, 2023.
Stakeholders | Meaning to SEEC | Main Focus Topic | Communication Methods and Frequencies | 2023 Key Topics/Concerns and Actions |
Employee | Employees are the cornerstone of the company's success, as their professional skills, knowledge, and attitudes determine the company's operational capabilities and growth potential. SEEC prioritize talent training, motivation, and welfare to ensure the Company's sustained development and success. |
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Customers | Customer demands and market trends constantly drive businesses to innovate.SEEC is committed to delivering highquality products to its customers. Through diverse channels, the Company seeks to understand the customer expectations of SEEC's products, aiming to better align our products/services with their needs |
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Shareholders/Investors | Shareholders' alignment with the Company is a critical force supporting sustainable operations and long-term development.SEEC is committed to maintaining open communication with shareholders and incorporating their valuable insights into our corporate strategies and policies. This helps ensure that the Company's development direction continues to receive shareholder endorsement, thereby establishing a solid foundation for sustainable and steady business operations. |
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Business Partners | Business partners include suppliers, distributors, outsourcing companies, and collaborators, all essential components of the sales channels and supply chain. They are integral to SEEC's ecosystem, contributing to mutual prosperity and success. |
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Financial Institutions | Financial institutions provide funding support, risk management tools, and services to businesses, helping SEEC expand operations, reduce financial risks, and enhance cash flow efficiency,thereby achieving sustainable and robust development. |
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Community | By focusing on community needs and interests, minimizing negative impacts wherever possible, and actively promoting community development and prosperity,SEEC aims to foster strong relationships with the community. This approach helps build a positive corporate image and enhances sustainable competitiveness. |
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Governments | Government agencies formulate laws and regulations that affect enterprises,oversee compliance, and provide guidance and recommendations on environmental protection, energy and resource usage, labor rights, and other aspects crucial for the sustainable operation of the company. |
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Stakeholder activities
International activities - Thailand Renewable Energy Week Exhibition
In 2023, SEEC will continue to participate in many large-scale exhibitions at home and abroad. In August, SEEC participated in the "Thailand Renewable Energy Week (ASEAN Sustainable Energy Week)" organized by the Thai government. The Taiwan side was commissioned by the International Trade Bureau of the Ministry of Economic Affairs. The Foreign Trade Association organized the Taiwan Pavilion, and the Mechanical and Electrical Equipment Business Group seized this rare opportunity to exhibit EV power systems, vehicle charging piles and other related products at the exhibition. During the exhibition, in addition to the visit of the Deputy Minister of Natural Resources and Energy of Thailand and representatives of ASEAN member states, many Thai electric vehicle and motorcycle manufacturers and related industries also visited.
Communicate with customers - on-site customer visits
In August 2023, long-term cooperative customers visited SEEC Hsinchu Heavy Power Plant and conducted a detailed inspection of power-level and distribution-level oil-type transformers, from design, production capacity, ISO certification to factory-side production processes. And expressed recognition and satisfaction with Shidian's products. Through on-site communication with customers, it can help Shidian understand their needs and valuable suggestions, help us continue to pursue excellence and progress, provide a more stable power grid, and make more contributions to sustainable energy.
Caring about the publicity of electricity safety knowledge for all people
There are hidden dangers in home electricity consumption, especially in houses over 20 years old. In addition to overloading of electricity, humid environments such as bathrooms, kitchens, and balconies in the home can easily cause the casing of electrical equipment to age, leading to a reduction in insulation performance, deterioration, or damage, and even more serious consequences. A major factor in electric shock hazards, leakage, and even fires. Even if an old house is renovated and replaced with new furniture and appliances, the old distribution boxes and water and electricity pipelines are often neglected. It is recommended that all pipeline switches be updated to avoid leakage and tripping due to obstruction, damage, and exposure due to oldness. electricity, causing losses to people and property.
As a leading brand in the domestic motor industry, it is our unshirkable social responsibility to protect the safety of electricity at home. Our company has specially set up an "Electricity Safety Website" to provide the public with relevant electricity safety propaganda, taking electricity safety as its own responsibility and transforming it into a home-use safety website. The patron saint protects people’s safety when using electricity.
Electricity Knowledge School https://www.seec.com.tw/breaker/knowledge.aspx
For more home electrical safety products, please visit the SEEC Electrical Safety website http://www.seec.com.tw/breaker
Contact：Sustainable Development Division ESG@seec.com.tw